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Motor Trend On Demand

Motor Trend On Demand

www.motortrendondemand.com
What is your customer experience with Motor Trend On Demand?

Motor Trend On Demand Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Motor Trend On Demand has a 1.3 star rating from 17 reviews, with 20% would likely recommend and 94% unfavorable feedback; consumers are mostly dissatisfied and cite access and service failures in Motor Trend On Demand reviews.

Key Takeaways for Future Customers

  • Expect difficulty with account access, subscriptions, and membership changes when researching Motor Trend On Demand reviews.
  • Prepare to pursue billing or refund resolution via bank dispute if customer service is unresponsive.

Negative Feedback / Risk Areas

  • Repeated customer complaints about billing and unexpected charges.
  • Poor customer service and inability to cancel or get refunds.
  • Website and app login failures preventing access to paid content.

Positive Feedback

Users appreciate Motor Trend content and fun programming, and some shows are rated enjoyable by fans.

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Media from reviews

Motor Trend On Demand - Overcharged for Motor Trend TV
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Show reviews that mention
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Linda R Iuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vidalia, Georgia

Want to cancel service

They don't want to be contacted! Ridiculous!

I've never dealt with such an inept company! Pitiful!

Preferred solution: Cancellation of subscription

User's recommendation: Don’t ever order a subscription from them!

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Roselind Bhv
map-marker Vidalia, Georgia

Want to cancel service

All I got was a recording that didnt pertain to anything Motor Trend. Its obvious that they dont want to be contacted!

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Anonymous
map-marker Oklahoma City, Oklahoma

Package has not arrived!!!!

AI Highlights
  • - Ordered one shirt.
  • - Delivery is late and redirected.
  • - Please track and notify me by text or email; it's a Father's Day gift for Lori Steadman.

Hello, I ordered one shirt from your company several days ago. I got a message on my email saying it was late in coming to my house.

Now, today, I got a message saying it went to another place, instead of coming to my house. Can you Please track down what happened, and text me or send a email to me to let me know when to expect package?

It is a father's day gift, and I'd like to get it soon! Sincerely, Lori Steadman

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john i Wyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Motor trend will not load up on my tv

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i have roku, and when i try to click on motor trend +, it won't load. it says there is a problem, not what...just there is a problem

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Anonymous
map-marker Andover, Kansas

Check my subscription

AI Highlights
  • - Subscribed to Motor Trend on Roku; now have an LG smart TV, but can't change the subscription to watch on LG TV and were asked to pay $1 for an answer.

I am paying for Motor Trend on subscription through Roku. We now have an LG smart TV and I cannot find how to change my subscription so I can watch on my LG TV.

I was asked to pay $1.00 in order to get an answer.

I did not have my card handy and I just closed it out. PLease help.

Thank You!

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thomas k Evs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

AI Highlights
  • - Billing issue was not solved.
  • - The process requires a set number of letters, which is hard.
  • - Car and Driver customer service is much better.

How can I write a review when you have not done anything? My issue of a billing problem was not solved?

Why make it hard by requesting a certain number of letters! Car and Driver customer service is way better!

User's recommendation: Get a phone number I can call!

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Dajah Dgp

Have been trying to cancel deceased husbands subscription for the last 3 years to no avail

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Does not allow cancellation of deceased husbands subscription.. very painful to continue to receive this magazine.

Husband passed in 2019!!

Still trying to cancel this subscription

User's recommendation: Be prepared for a long wait for cancellation

View full review
Kerry O Yvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel service

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AI Highlights
  • - Signed up for a year; six weeks later locked out and can't watch.
  • - Referred to a website; nothing fixed, and I want a refund to my credit card.

I signed up for a year and after six weeks, have been locked out and unable to watch anything. Have talked to people and nothing has been fixed.

Was referred to a website and cant get anything done there. I want to cancel service and h have the funds returned to my credit card!

I am done with motor trend and Roku!

User's recommendation: Don’t subscribe to this bogus service.

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Kerry O Yvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t get the service

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Signed up for one years service and got six weeks. Cant talk to anyone to resolve the issue and cant sign into their system

User's recommendation: Stay away

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Kerry O Yvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t access service. Trying to chat and or talk to customer service has resulted in no satiisfaction

Failure to communicate! Cancel my subscription to motor trend on demand and refund the money to my credit card!

Loss:
$49

Preferred solution: Full refund

User's recommendation: Do not get involved with this mess!

View full review
Anonymous
map-marker Littleton, Colorado

Cancel subscription

AI Highlights
  • - There is no way to reply to noreply emails.
  • - Please remove me from your mailing list.
  • - Stop charging my credit card.

There is no way to reply to you "noreply" email!!!

Take me off your list of sbscribers that I never wanted to be on.

and stop chARGING my credit card

Claudia McIntosh 505-301-**** mcntshc@***.com

User's recommendation: dont bother because you can't unsuscribe!!!!!!

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Anonymous
map-marker Irvine, California

Want to speak to someone

AI Highlights
  • - I wasn't a Motor Trend subscriber; ESPN free trial canceled.
  • - I request deletion of personal data.
  • - Charlene Barnes, 73, is not interested in Motor Trend.

I did not subscribe to Motor trend.

I was subscribing to ESPN for $4.99 free trial. I canceled and would like my account wiped clean off.

Please delete my information. I'm 73 and not interested in Motor Trend.

Thank you. Charlene Barnes

View full review
Anonymous
map-marker Tallahassee, Florida

Suspicious charges

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Negative ratings not offered. No help from any department so far.

Worst customer service I have encountered in a long time. WillNOT renew

User's recommendation: Don’t go here

View full review

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Anonymous
map-marker White Lake Township, Michigan

Getting Charged for an account that I don’t have according to motor trend

AI Highlights
  • - Account stopped working after about 8 months.
  • - Login shows a subscription error.
  • - Charged for a 2-year plan despite a non-active account.

I had an account and it stopped working after about 8 months. When I tried to log in I got the Sorry, You Dont Have an Active Subscription.

I have now been charged for the 2 year for a non-active account.

The website is absolutely useless. There is no way of getting any help from it.

View full review
Joseph M Uiy

Overcharged for Motor Trend TV

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AI Highlights
  • - $5.56 charged twice monthly Aug 2020-Feb 2021; total $38.92.
  • - Disputes allowed only by email; bank dispute is the only refund option, with a $35 fee.
Motor Trend On Demand - Overcharged for Motor Trend TV

Charged $5.56 twice per month from Aug 2020 to Feb 2021 for a total overcharge of $38.92. No Customer Service phone number or service.

Can only dispute via email and their customer service representative said to dispute on website if it has that capability. Their own Customer Service people dont know how their web site works.

It doesnt have that function so the only way I can attempt a refund is to dispute with my bank. They will charge me a $35 dollar fee if its even possible.

Loss:
$39
Cons:
  • Deceptive billing practices

Preferred solution: Amount of overcharge $38.92

User's recommendation: Stay away from MT TV

View full review
Anonymous
map-marker La Pine, Oregon

Update 4331-77**-**99-9513debit card info

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I am not pissed! I am just old school every thing over the phone, living breathing ENGLISH speaking personnel

User's recommendation: 100 percent

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